Dealer Joe’s has perhaps basically essentially the most upbeat and quirky firm persona of any American grocery retailer, and it boasts a cult-like following of devoted purchasers due to its approachable ambiance and delectable product differ. Consumers favor the Aldi-owned mannequin’s small nevertheless whimsical neighborhood outlets for his or her low prices, quite a few differ of distinctive private-label merchandise, and nice Hawaiian-shirt-clad staff.
Curiously, Dealer Joe’s gives a fraction of the total number of merchandise held in a traditional grocery retailer; most TJ’s locations stock about 2,000–3,000 full SKUs at any given time, whereas a typical grocer like Safeway or Kroger might stock between 25,000 and 30,000.
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Nonetheless, the merchandise the chain does provide — notably its eclectic, store-brand selections like Vegan Tikka Masala and Kung Pao Tempura Cauliflower — are well-loved by the mannequin’s devotees due to their choice and uniqueness. Pattern stations offering small cups of espresso alongside bite-sized components of dishes that features new merchandise and seasonal objects add to the entice of the Dealer Joe’s shopping for experience.
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It’s no shock that the casual island vibe, small outlets, and modest stock itemizing attraction to a plethora of job-seekers to Dealer Joe’s, which has over 50,000 staff and 560 retail locations all through the U.S. as of 2023. However how lots is the start pay? What does the benefits bundle seem like? And does the Hawaiian shirt embody the job?
Engaged on the ship: The Dealer Joe’s retailer hierarchy outlined
Dealer Joe’s is a singular employer throughout the grocery panorama in that staff’ roles aren’t very strictly outlined — staff aren’t usually assigned to explicit departments, and all people who works there does a little bit of little bit of each little factor. Oh, and your complete job titles are crusing metaphors. Right here’s a breakdown of the store hierarchy, from crew to captain.
Crew
Most who start working at Dealer Joe’s begin as Crew Members and usually placed on Dealer Joe’s t-shirts with the mannequin’s signature floral motif, although some would possibly placed on button-up Hawaiian shirts. Crew Members are jacks of all trades, so to speak — they work along with purchasers, work as cashiers, stock and face objects, unload deliveries, break down pallets, and do irrespective of else needs doing. All fingers on deck!
Service provider
A Service provider is principally a Crew Member with a buyer help focus. They’re staff who know the store and its merchandise inside-out and can be found to answer any purchaser queries. Retailers just about on a regular basis placed on a collared, short-sleeve, button-up Hawaiian shirt and will have a greater pay cap or be eligible for additional benefits than a typical Crew Member.
Usually, Retailers work all through open hours barely than opening or closing shifts, and they also have the an identical duties and duties as completely different crew members nevertheless prioritize buyer help and purchaser interaction over completely different duties.
Curiously, most TJ’s outlets have discontinued the Service provider place, nevertheless Retailers can nonetheless be current in certain locations. In some circumstances, a Captain or Mate (additional on these rapidly) would possibly step down from their submit and into the Service provider operate.
Mate
Dealer Joe’s describes Mates as “assistant retailer leaders.” They put together crew members, assign duties, and select up slack wherever they’re wished. Most Mates (78%) are internally promoted Crew Members, usually with two or additional years of experience, nevertheless some are employed externally with out having first been a Crew Member.
Most outlets have between 8 and 12 full mates, with 3 to 4 working at any given time. In lots of circumstances, troublesome duties like write-ups and dismissals are tasked to Mates, whereas in several circumstances, retailer Captains take care of these kinds of factors.
Captain
Every retailer has a single Captain, who’s on a regular basis a former Mate promoted from inside. Captains are principally retailer managers and are tasked with overseeing their retailer’s approach and operations and rising and directing their crew with the help of their Mates.
Captains are generally anticipated to be of their retailer spherical 50 hours per week and be on-call for retailer “emergencies” at all times, although in accordance with Dealer Joe’s Crew Members, some Captains are far more hands-on than others, and many don’t come into the store virtually as sometimes as is probably anticipated. Some Captains take care of hiring and firing, whereas others delegate these duties to their Mates.
How lots does Dealer Joe’s pay?
Beginning pay for a Crew Member at Dealer Joe’s varies by experience and web site, and starting wages are sometimes a bit bigger in areas with bigger costs of residing. Mates and Captains earn better than Crew Members, and administrative office positions, which might be few, generally embody even bigger pay.
Under are starting pay ranges for jobs the company had on the market in various locations as of November 2023.
Crew
Beginning pay for Crew Members varies geographically nevertheless generally falls someplace between $15 and $22 per hour. In accordance with the company’s website online, effectivity evaluations are carried out twice a yr, and staff might earn pay raises of spherical 7% yearly.
Listed here are some exact starting pay ranges for positions listed on TJ’s careers web site in November 2023:
- Boston, MA: $17.00-20.00 per hour
- Burlington, VT: $16.00-21.00 per hour
- Davis, CA: $17.00-22.00 per hour
- Denver, CO: $18.00-20.00 per hour
- Scottsdale, AZ: $17.00-19.00 per hour
- Little Rock, AK: $14.00-18.00 per hour
- Washington, DC: $17.00-19.00 per hour
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Mate
Beginning wages for mates moreover differ nevertheless generally land someplace throughout the $24 to $32 per hour differ.
- Ardmore, PA: $24.00-28.00 per hour
- Huntsville, AL: $24.00-28.00 per hour
- Indianapolis, IN: $24.00-26.00 per hour
- Ithaca, NY: $24.00-30.00 per hour
- Lafayette, CA: $27.00-31.00 per hour
- Minneapolis, MN: $24.00-29.00 per hour
- Pinole, CA: $27.00-32.00 per hour
Captain
Dealer Joe’s doesn’t itemizing open Captain positions on its careers website online, so we’ve now to point out to completely different sources for wage estimates.
Profession website online Glassdoor, which estimates widespread salaries based on individual data, pins the widespread retailer Captain wage at spherical $79,000, nevertheless that’s attainable inaccurate, as every Dealer Joe’s staff and Enterprise Insider level out lots bigger pay.
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A number of Reddit prospects on the subreddit r/TJCrew — a message board utilized by current, former, and potential Dealer Joe’s staff — claimed in late 2023 that each one retailer Captains nationwide get a base wage of $130,000 per yr irrespective of location and are eligible for performance-based bonuses on prime of that.
On the alternative hand, a summer season season 2023 article in Enterprise Insider states that retailer Captains can earn a base wage of $104,756 plus bonuses that widespread spherical $16,351, landing full annual compensation at about $121,000.
Workplace and administrative roles
Whereas the overwhelming majority of TJ’s staff work in one among many chain’s many native grocery outlets, the company does hire office and administrative staff, a lot of whom work from the company’s locations of labor at its Monrovia, California headquarters or in its Massachusetts locations of labor.
Most Dealer Joe’s office roles are exempt salaried positions, nevertheless certain positions are non-exempt and acquire an hourly wage. Listed here are numerous examples of office jobs which were open as of November 2023 and their starting wage ranges:
- Sr. Accounts Payable Clerk (CA): $20.00-30.00 per hour
- Enterprise License And Accounting Coordinator (CA): $25.00-40.00 per hour
- Replenishment Produce Purchaser (MA): $75,000-85,000 per yr
- Employees’ Compensation Supervisor (CA): $65,000-95,000
- Human Assets Generalist (CA): $80,000-95,000
- Stock & Operations Planning Supervisor (CA): $100,000-150,000
- Senior Accounting Supervisor (CA): $135,000-175,000 per yr
What benefits does Dealer Joe’s provide staff?
Dealer Joe’s is well-known for retaining staff—sometimes for a few years. In 2022, TJ’s was ranked the third-best big employer in retail and wholesale by Forbes. In 2019, agency president Jon Basalone acknowledged “we’ve been round for over 50 years, and we’ve by no means had layoffs … with the pay, advantages and supportive, enjoyable surroundings … individuals are likely to need to stick round.”
Right here’s a greater check out among the many important benefits and perks TJ’s staff get.
Well being benefits
Dealer Joe’s staff who work a imply of a minimum of 28 hours per week are eligible for employer-sponsored nicely being, dental, and imaginative and prescient insurance coverage protection, reportedly with very cheap premiums (the company foots nearly all of the bill).
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Well being benefits
Dealer Joe’s staff who work a imply of a minimum of 28 hours per week are eligible for employer-sponsored nicely being, dental, and imaginative and prescient insurance coverage protection, reportedly with very cheap premiums (the company foots nearly all of the bill).
On occupation web pages like Glassdoor and message boards like r/TJCrew, many current and former staff report that the medical insurance coverage selections supplied by the grocery chain are the most effective they’ve come all through in an hourly service place with regards to worth and safety. In accordance with the company’s website online, employee premiums could also be as little as $25 per thirty days.
Monetary benefits
Dealer Joe’s, like many employers, gives a tax-advantaged sponsored 401(okay) retirement monetary financial savings account. Apparently, staff who work 700 or additional hours in a yr are eligible for a 401(okay) bonus from the company irrespective of employee contributions. The precise amount is unclear, nevertheless some sources report that the company contributes the equal of as a lot as 10% of an employee’s annual pay, which may very well be very extreme compared with most employer contributions, notably considering that matching employee contributions are normally not required.
These contributions, nonetheless, ought to vest over time sooner than they’re usually withdrawn, and as with all 401(okay) accounts, early withdrawals, even of completely vested employer contributions, are liable to penalty expenses.
Day off
In accordance with the company’s website online, Dealer Joe’s contributes “3.6% to 7.5% (based mostly on tenure) to every Crew Member’s paid time-off account — or round 5 to 10 days a yr.” Earned PTO doesn’t expire, so staff who have to can reserve it up for extended intervals of depart.
Different perks
In accordance with TJ’s website online, staff get a retailer low price as a lot as 20% that’s reliable the least bit retailer locations. Crew Members moreover get a complimentary membership cross to various gyms by means of their medical insurance coverage. In accordance with many current and former staff, free meals and staff tastings are widespread, and scheduling is relatively versatile normally.
What are the requirements to work at Dealer Joe’s?
Whereas jobs at Dealer Joe’s are fairly accessible, comparatively speaking, there are some requirements which may preclude some individuals from consideration. First, candidates must be a minimum of 18 years of age and preserve a highschool diploma or equal to be considered, so youthful aspiring grocers may need to attend numerous years, and adults and never utilizing a highschool diploma would possibly should cross their GED sooner than making use of.
Moreover, Crew Members are anticipated to be nice and talkative and will possess great buyer help experience, so those who aren’t eager on face-to-face purchaser interaction won’t do correctly on the job. Crew Members moreover normally ought to unload and stock merchandise, break down bins and pallets, and lift heavy packages, so these with certain bodily limitations might uncover the job troublesome.
What are the downsides to working at Dealer Joe’s?
Most complaints about working at TJ’s fall into actually one among two courses — bodily stress or psychological exhaustion.
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Crew members and mates are on their ft, lifting, stocking, bagging, and ringing purchasers up, and many report soreness and bodily exhaustion, notably all through their first month or so on the job. Others tire additional merely of the consumer interaction that’s such a central part of the mannequin’s id. As anyone who has labored in retail is conscious of, inserting on a cheerful and excitable demeanor for hours at a time isn’t any easy exercise, and generally, the stress to take motion might trigger important psychological stress.
For those who like movement, prepare, and interpersonal interaction, Dealer Joe’s might very nicely be an exquisite place to work, nevertheless for individuals who battle with bodily and interpersonal exertion, the Dealer Joe’s Crew might be not the appropriate match.
Ceaselessly requested questions (FAQ)
Under are options to among the many most common questions potential candidates have about working at Dealer Joe’s that weren’t addressed throughout the sections above.
What does it suggest when the bell rings at Dealer Joe’s?
Those that’ve shopped at TJ’s have possibly seen that whereas intercom bulletins are noticeably absent, ringing bells are widespread. The usage of a bell in its place of an intercom actually ties into the mannequin’s nautical theme — sailors and seafaring retailers used to utilize bells to talk over the roar of the seas.
When the bell rings as quickly as, it indicators {{that a}} Crew Member must open an additional register. When it rings twice, it means a purchaser has a question that desires answering. Three rings of the bell summons a Mate to the register.
4 bells, in accordance with some staff, unofficially signifies a rush and means “all palms on deck!”
Why do Dealer Joe’s staff placed on Hawaiian shirts?
Whereas many Crew Members at TJ’s don’t placed on full-on button-up Hawaiian shirts — many merely placed on the mannequin’s flower-branded t-shirts — Retailers, Mates, and Captains just about on a regular basis do. Unsurprisingly, the employee attire generally is a nod to the mannequin’s nautical theme, which was impressed partially by the information “White Shadows within the South Seas” in accordance with the company’s late founder, Joe Coulombe, for whom Dealer Joe’s is named.
The mannequin’s website online refers to its Crew Members as “adventurous merchants on the culinary seas,” and the Hawaiian shirts are just one additional technique in order so as to add to the outlets’ whimsical, nautical entice.
Is Dealer Joe’s open on holidays?
Dealer Joe’s outlets are closed on New Yr’s Day, Thanksgiving, and Christmas yearly, which means all Crew Members get at present off.
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